Titanova Support
Need help? Email hello@titanova.app — we usually reply within 1–2 business days. Please include your device model, iOS version and the app version (Settings › About).
Frequently asked questions
Where is my data stored? On your device and in your own iCloud account. Titanova has no accounts and no servers that store your content. See the Privacy Policy.
My data is not syncing between devices. Make sure you are signed in to the same Apple Account on each device, iCloud Drive is on, and Titanova is allowed under Settings › Apple Account › iCloud › Apps Using iCloud. Syncing can take a few minutes after a change.
What is included for free, and what does Titanova Pro add? Timeline, Tasks, Focus and Suggestions are free, with up to 3 habits, 3 goals, 1 finance account, 1 Health connection and 3 assistant draft sets. Pro unlocks unlimited habits and goals, every finance account, statement import and reports, reviews, unlimited Health connections and assistant drafts, and custom icons.
How do I restore my purchase? Open Settings › Titanova Pro › Restore Purchases, signed in with the Apple Account you used to buy.
How do I cancel my subscription? Open Settings › Titanova Pro › Manage Subscription, or iOS Settings › Apple Account › Subscriptions. Cancel at least 24 hours before renewal. If you started the 7-day free trial on the yearly plan, cancel before the trial ends and you will not be charged.
How do I request a refund? Refunds are handled by Apple: visit https://reportaproblem.apple.com.
How do I connect Apple Health? When you add a habit or goal that can read Health (for example steps or water), Titanova asks for permission. You can change it later in iOS Settings › Health › Data Access & Devices › Titanova.
How do I import a bank statement? In Finance, tap + › Import Statement and choose a CSV or Excel file exported from your bank. The file is processed on your device.
How do I export or delete my data? Settings › Data lets you export a backup file. To delete everything, delete the data in the app and remove Titanova’s data in iOS Settings › Apple Account › iCloud › Manage Storage.
Terms of Use
Titanova uses Apple’s Standard License Agreement: https://www.apple.com/legal/internet-services/itunes/dev/stdeula/